Oak Tree Press

A re-issue of the 1983 classic biography of Jonah Barrington who, within only three years of focusing on competitive squash, won the British Open squash championship in December 1966, the first of six over the following seven years.

Décryptez les enjeux stratégiques de la valorisation et du licensing de la propriété intellectuelle, un levier clé pour les startups et les entreprises innovantes.

Maîtriser l’art de la négociation et de la conclusion de contrats est aujourd’hui un atout stratégique pour toute entreprise en quête de croissance.

Concevoir un questionnaire efficace n’est pas une science exacte, mais une démarche rigoureuse. SURVEY & QUESTIONNAIRE DESIGN vous guide pas à pas, des objectifs de recherche à l’analyse des données, en passant par la validation de votre outil.

Devenir un conseiller de confiance plutôt qu’un simple juriste interne : The Inside Track révèle les clés pour transformer votre expertise juridique en atout stratégique pour l’entreprise.

Vous rêvez d’acheter votre premier bien ou de trouver la perle rare ? The Property Insider's Guide to A Home of Your Own vous révèle les stratégies des pros pour dénicher et choisir votre futur logement, même hors marché.

The purpose of this ebook is to guide readers interested in the economics of sport, using practical examples. It is by no means intended to be a textbook but rather as a means to view the world of economics through the lens of sport. More accurately, it is an analysis of issues in sport from someone with an economic perspective. The information provided in each of the cases is intended to be food for thought, to engage the reader with sports economics and related issues. It is hoped that the examples used throughout can demonstrate how useful sport can be in explaining complex economic issues.

Et si votre cerveau détenait la clé pour apprendre plus vite et mieux ? Developing Learning Habits de Celine Mullins révèle, à travers des conseils pratiques fondés sur les neurosciences.

Digital Sales Transformation is about selling in a digitally transformed world. It changes how you sell and engage with your customer. Defining a Digital Sales Transformation blueprint to guide sales organizations to respond to this disruption as they struggle to catch up to their more digitally advanced customers is this book's core theme. "Digital Sales Transformation in a Customer First World" will be your constant companion as your execute your Digital Sales Transformation strategy. At over 500 pages, it is packed with actionable knowledge as a blueprint for your journey. It guides you to define your Ideal Customer Profile, to Understand the Customer's Business, to Build, Elevate and Expand Relationships, and how to Create and Communicate Value. It includes a framework to build an effective Executive Sponsor Program, to execute Account Based Marketing, and describes the role of Artificial Intelligence in enterprise B2B sales. It sets out Strategy, Sales Execution, and Sales Management methods for Sales Process, Opportunity Management, Account Management and overall Sales Team Performance Management, and it describes the technology to use in each case.ABOUT THE AUTHORDonal Daly is CEO and founder of Altify, which is his fifth global business enterprise. Combining his expertise in enterprise software applications, artificial intelligence and sales methodology, he continues to revolutionize the sales effectiveness industry. Donal was also CEO and founder at Software Development Tools, NewWorld Commerce, The Customer Respect Group, and Select Strategies - all of which were acquired by various parties. Donal is the author of four books including his recent Amazon Bestseller, "Account Planning in Salesforce", and "Select Selling Sales Fieldbook".

If you have picked up this book to read, it's likely that you're a Dealer Principal or senior line manager in a motor dealership. So, straight off, three questions for you: What's your dealership's net profitability? How does that compare to other dealerships locally / nationally? Do you want / need to improve your dealership's overall performance? Whatever your answers to the first two questions, if your answer to the third is "Yes", then this book is for you. In DRIVING DEALEARSHIP PROFIT, Mike Finlay presents the most important KPIs that he uses to run his business and shows how they can improve your business. He also shares systems, processes and innovations that you can adopt to directly impact those KPIs. These practices have delivered - and continue to deliver - up to three times more profit than the average franchised dealership in Ireland, the UK and mainland Europe. ABOUT THE AUTHOR Mike Finlay is Managing Director and Dealer Principal of Finlay Motor Group in Ireland. Mike, and his brother Gary, are the third generation of this 80-year-old family business. Throughout his 30 years in this business, Mike's questioning of traditional approaches to running a motor dealership has developed hundreds of processes and systems that consistently deliver some of the highest results in the industry. Mike now spends most of his time in Germany, but he continues his role in Finlay Motor Group. Through Mike Finlay Consulting, he also assists other dealerships and dealership groups to grow their profits.

Sports clubs and voluntary organisations, in many cases, have become large and complex entities with strong membership numbers and significant budgets. Yet they are still operated by people who are essentially volunteers and, although they do so with the best motivations, far too often they are not equipped to deal with many of the areas in which they are involved. "IT'S YOUR CLUB!", based on many years of practical experience of club committees, boards of directors and national councils, addresses many of the situations that cause problems for the officers of such clubs. It covers all aspects of the administration that supports the operation of the various functions of the club, explaining aspects of committees and their roles, the roles of the main officers, the importance of governance, the advantages of strategic planning, how leadership and management play different roles and how current legislation, such as child protection, affects the modern voluntary organisation. The political, economic and social environment in which sports clubs now operate has changed significantly and clubs need to adapt to ensure that they not only survive but are equipped to facilitate change and further development. IT'S YOUR CLUB! provides the definitive text on the leadership and management of sports clubs and will give club officers the confidence to make decisions vital to their club's viability.

"LEARNING & DEVELOPMENT in ORGANISATIONS: STRATEGY, EVIDENCE and PRACTICE" provides a comprehensive and thematic overview of the thinking, research evidence and practice of strategic L&D in organisations. It covers both strategic and operational practice dimensions, to help students of L&D and HRM to acquire a deep understanding of the field and to inform the practice of L&D professionals by identifying the best available evidence on L&D practices and by providing them with guidelines for action. It builds on the core operational building blocks of L&D and goes beyond these to take a strategic perspective, emphasising the contribution of L&D to organisational and financial performance and the need to align formal and informal L&D with business objectives. Each chapter incorporates pedagogical features to enable the student or practitioner to apply the concepts to organisational life, link theory to practice and signpost readers to the best available evidence on L&D practices. Specifically: Succinct and concise explanations of Key Concepts found within the field of L&D; Critical Reflection exercises that help the reader to engage with key concepts and debates within the field; A Best Available Evidence to Inform Practice feature to summarise the results of meta-analysis and systematic / integrative reviews in a manner that is accessible to practitioners; Two Case Studies as examples of application to practice relevant to the chapter's content - and, the end of each chapter, a longer case study with questions that provide an opportunity for classroom-based and practitioner discussion; Recommended Further Reading to allow the reader to enhance their understanding of the chapter content; A Glossary to provide students and practitioners with easy access to definitions of the key concepts used throughout the book, as well as other important L&D terms. The book is divided into three key sections, which cover different aspects of L&D: Section One: Concepts and Context of L&D in Organisations: Chapter 1 discusses the concepts of L&D, the external and internal context of L&D and the key dimensions of strategic L&D in organisations. Chapters 2 and 3 introduce readers to the key theoretical and conceptual foundations of strategic L&D, and its key components, including strategy processes, roles and resources; Section Two: Theory and Practice of L&D: Chapters 4 to 14 explain the main theories, concepts, models and practices that underpin strategic L&D in organisations. This section covers a wide range of issues that L&D practitioners need to better understand the design, delivery and evaluation of L&D in organisations; Section Three: Developing the L&D Professional and the Future Role of L&D: Chapters 15 and 16cover the changing roles of L&D practitioners in organisations, their competence development, professional ethics and the future of strategic L&D, including potential new roles and forms of L&D. "LEARNING & DEVELOPMENT in ORGANISATIONS: STRATEGY, EVIDENCE and PRACTICE" is published in association with the Irish Institute of Training and Development and aims to set the agenda for L&D professionals in the future. It is a significant update to the best-selling MAKING TRAINING & DEVELOPMENT WORK.

15 août 1971 : le dollar quitte l’étalon-or et le monde bascule. Money Mayhem révèle comment cette décision a redessiné l’économie mondiale, des crises financières à l’ascension de la Chine.

Speaking in public can be an unnerving experience. The better you understand the process, the more confident, credible and effective you will be as a speaker. Thus, you will influence others, demonstrate your talent and represent your organisation. Updated in a new edition that takes account of the shift towards virtual presentations, "QUICK WIN PRESENTATIONS"  is designed so that you can dip in and out seeking answers to your top presentation questions as they arise. Answers to your queries can be located not only from the contents list but also by using the subject grid at the start of the book and by following the thread of cross-references provided at the end of each Q&A. There are five sections to "QUICK WIN PRESENTATIONS: Presentation" Essentials; Developing a Presentation; Presentation Tips & Techniques; On the Day; and Afterwards.

Et si la coopération entre entreprises devenait la clé de la compétitivité et de la résilience économique ?

Prêt à transformer vos présentations en moments marquants ? Show Time! vous donne les clés pour captiver votre audience, en présentiel comme en virtuel, avec confiance et impact.

"THE ART OF ASKING THE RIGHT QUESTIONS: A PEOPLE MANAGER'S TOOLKIT" should be on your desk as a `go to guide' that you can dip into as needed to remind you of the key questions you should ask in different situations throughout the employment journey. By asking the right questions, you will enhance your team's skills to maximise their own talent and you will make your business or department more successful by engaging your team's knowledge and skills. This book is a summary of Caroline McEnery's top tips to help make your journey of people management run more smoothly so you can maximise your very best resource - your team. And it will help you to be the best you can be yourself!

Scaling a company successfully is hard. The team has to keep existing customers happy while trying to win new customers and see off current competition - all whilst innovating to stay ahead of future trends. "The Growth Roadmap" is designed to help your team scale successfully. It makes scaling growth a continuous process, owned not just by the leadership team but by the whole company. "The Growth Roadmap" breaks the scaling challenge down into five interdependent stages, each of which addresses one of the following questions: Where are you today? (Diagnosis); Where do you want to get to? (Vision); How will you get there? (Strategy); What challenges do you need to address? (Scaling); and How will you ensure you stick to the plan? (Growth). Based on field-tested approaches, "The Growth Roadmap" provides you with an armoury of best practices, worksheets, team exercises and practical examples guaranteed to magnify your teams ability to scale and achieve world-class results - every time.

"THRIVE IN THE FUTURE OF WORK" provides a journey through the realities, implications and solutions for the rapidly changing world of work we live in today. It is a practical account of what we know so far from those who have been there - and both a guide and an invitation for you to explore what your path will be towards Future of Work readiness and fulfilment. Each chapter provides case studies, research, tools and prompts to help you address the question of what you can do in practical terms to help future-proof your career and your organisation in the changing world of work. Part 1: The Changing World of Work explores what the Future of Work means in practical terms and how can it be broken down at individual and organisational level. Part 2: Personal Agility focuses on Future of Work readiness and Agility at the individual level. Part 3: Shaping the Future Ready Organisation explores the practical realities and implications of the Future of Work at the wider organisational level. Part 4: A Call to Action for the Future touches on current thinking in terms of wider policy and societal choices concerning how we approach the Future of Work - and transition from a mainly 20th century mindset and model or work.ABOUT THE AUTHORKEVIN EMPEY is Founder and Managing Director of WorkMatters and has specialized in organizational change, leadership and people strategy for over 25 years. With a background in technology and business development, Kevin developed an international career in people consulting, coaching and leadership development, working across a wide range of organizations, sectors and geographies. A former member of the Labour Market Council in Ireland, Kevin has also won several national and international awards for his work in the areas of employment policy, social entrepreneurship, and Future of Work research.

The book focuses primarily on the impact of AI on in the knowledge economy - particularly Sales, Marketing, and Customer Service. It will encourage you to embrace the arrival of AI (particularly the Augmented variety) as a positive force for the enablement of knowledge workers, and will help you to decide what tasks currently being undertaken by your knowledge workers, can be offloaded to the machine. The book will guide you to look at your most value-add activities - those that require the application of expertise, such as strategic sales, marketing strategy, and customer engagement - and consider how these activities would be better with augmented intelligence. Solving this problem will deliver rapid competitive advantage.

Et si le modèle coopératif de Mondragon pouvait inspirer le monde entier ? Ce second volume explore comment une entreprise basque, née des ruines de la guerre, est devenue un laboratoire vivant de prospérité partagée et de résilience économique.

This ebook is the first in the MAXIMISING BRAIN POTENTIAL series. The MAXIMISING BRAIN POTENTIAL series is based on the most up-to-date scientific research of how our brain potential can be maximised for habit change, learning, productivity and health. As a psychologist and coach working in organisations worldwide and with individuals, groups and teams, Dr. Celine Mullins - founder of Adaptas - noticed over the past 10 years that very few new discoveries from neuroscience are being integrated into education, learning and development or soft skills programmes. Scientists have made many exciting and ground-breaking discoveries on how the brain learns and changes throughout adulthood. However, much of this recent research from neuroscience, physiology, psychology and more is not being implemented into how we learn as adults. This ebook seeks to change that. This ebook will: Help you to use your brain more effectively when learning new skills, by offering simple and practical tips; Support you in breaking old habits and creating new ones; Give you great insights into organisational learning and development-related topics that you can use in your organisation.

The Leadership Field Manual: A No-Nonsense Guide to Leading at Every Level Most leadership books are written from the comfort of a boardroom. This one wasn't.In "The Leadership Field Manual", Hugh McCallum distils over three decades of hard-won leadership experience, from commanding teams in the South African Police Force to leading 2,000 people across 36 nationalities as a Director of Operations, into a practical, no-nonsense guide for leaders of every level.Whether you're stepping into your first management role or looking to sharpen skills you've built over years, this book gives you the tools to motivate your team, lead through change, and build a culture that thrives, even in your absence.These lessons, from the twice-named Most Inspirational Leader at Accenture Ireland, will help you become the leader you were meant to be.

Behind the acronym CHAOS lies more than disorder it is an opportunity a chance to break free from deadlock. This method shows how to transform a crisis into a springboard for growth and find the light at the end of the tunnel. The goal is simple yet powerful do not just endure a crisis outsmart it and bounce back stronger."The CHAOS Method" rests on five pillarsC Context Understand deconstruct and define the situation. Set the tone and narrative explore alternatives and broaden your perspective H Hypersegmentation Tailor solutions to each segment keeping people at the heart of every decision A DNA Discover the company's DNA and embrace assertiveness confidence and humility key qualities for effective crisis communication O Observation Apply systemic analysis and structured frameworks to actively monitor and understand the situation S Structuring Communication Actions Align actions with risks combine threat management with systemic insight and provide clear recommendations for decision makersCHAOS is more than an acronym it is a mindset. A space that exists before everything where light guides us through crisis and toward our safe harbor. This book equips leaders communicators and decision makers to navigate uncertainty seize opportunity and emerge strongerABOUT THE AUTHORManaging Director of Oh! médias, a marketing & communications agency. Specialised in strategic marketing & communications and strategic crisis communication, with a passion for the growth and development (growth and brand awareness) of businesses and institutions. Master's degree in Management, Psychology, and university qualifications in Economics. Member of the Réseau Entreprendre, the Commission of Psychologists, the Chamber of Commerce and Industry (CCI), and the Professional Union of Communication Professions.

Have you ever felt stuck, overlooked, or unsure of how to climb the career ladder?  If so, you are not alone. Too many people play the career game with the wrong rulebook, unaware of the real strategies that are needed for career success and promotion. Instead, they job-hop in the futile search for the elusive magic path, or they simply stay stuck.  Stop waiting to be noticed, start getting ahead.  In "Propelling Yourself to the Top", leadership expert and Executive Coach Brendan Foley shares the B.R.A.V.E. system, a powerful proven 5-step approach that can help you unlock your potential and rise to the top.  Whether you're aiming for your next promotion or seeking greater purpose in your career, "Propelling Yourself to the Top" will show you how to chart a winning course through your organisation.ABOUT THE AUTHORIrish coach and career development expert Brendan Foley published his bestselling book, "The 5 States of Success", in 2011.

Lean tools and techniques are helping companies across the globe to address competitiveness within their businesses, building the capability of their people to identify issues and improve their operations. Lean is shorthand for focusing on effectiveness and efficiency across all areas of a business. This NuBook provides the basics of Lean to help you on your journey to achieve world-class levels of competitiveness. It uses the basics of benchmarking to help you understand your true competitive position as you take the first steps on the Lean journey.ABOUT THE AUTHORKeegan Richard is an author and specialist in management and business performance improvement. He is particularly interested in Lean methodologies, process optimization, and the development of organizational competitiveness. Through his work, he offers practical and accessible approaches to help companies enhance their operational efficiency and strengthen the skills of their teams.His work follows a pedagogical approach aimed at making management and operational excellence concepts both understandable and applicable for managers and employees alike. He places particular emphasis on continuous improvement, benchmarking, and value creation within organizations.

Forward-thinking business people around the world and from diverse public and private industry sectors now recognise that the 2000-year-old debate about ethics and commerce should be addressed. Such managers do not see discussions of ethics and business as a joke, as a threat or as a weakness, but rather as a natural outgrowth of the movements towards excellence, quality and transparency. This book is a guide to assist managers by answering the question: How can you create an ethical working environment? Its purpose is to clarify the significant role you as a manager play in creating an ethical working environment for yourself, your staff, your organisation and your stake-holders by considering eight simple steps.ABOUT THE AUTHORElizabeth P. Tierney is an experienced presenter and the author of eight books, including Dignifying Dementia: A Caregiver's Struggle and Show Time!, both published by Oak Tree Press.

Using five simple, but crucial questions, "The Business Battlecard" helps you craft a winning strategy to grow your company and rally your team. A strategy that will win you the war on several fronts: the battle against competitors, the battle for customers' minds, the battle for investors' wallets, and the battle for employees' hearts ... The book's pledge is: to show you how to devise a clear strategy to grow your business; get your team aligned around it; and then execute it. It gives you simple, practical tools to grow and manage your business. ABOUT THE AUTHORPaul O'Dea is CEO Select Strategies , a strategy consulting practice,which helps leadership teams make growth happen. Clients include Expedia, Hewlett Packard and numerous investor backed companies. An engineer by profession, Paul has co-founded and helped build several companies, particularly in the technology sector. He serves on the boards of a number of growth companies, and is co-author of a previous book, Select Selling.

"Account Planning in Salesforce" is focused on helping companies that have purchased Salesforce with their Account Planning initiatives. Its goal is to be the reference text on Account Planning for all Salesforce users. Account Planning is a tremendously important endeavor. It drives revenue, increases customer satisfaction, aligns your organization, and provides incredibly gratifying moments when you can see the impact of your work - both for the customer, and for your company. Account Planning is a strategic imperative that goes beyond traditional selling tactics. The benefits that accrue go beyond simple revenue numbers, and point to an approach that must be focused not just on greater revenue as the sole arbiter of strategy. When Account Planning is executed well, customer satisfaction increases. Customers who are more satisfied buy more from you, and do so without calling your competitors first. Customers who are served well are easier to retain, and therefore it is easier to make your revenue targets year after year. When you do effective Account Planning, you get to understand the customer's business, sit with them at their side of the table, and strengthen your ability to shape their thinking and their business strategies. A happy customer is hostile territory for your competitor to enter. Switching suppliers is expensive for a customer and they will do so only if they feel you are not serving them well and fairly. Your ability to monitor, measure and react is greater if you are closer to the heart of their business, understanding their corporate goals, and motivations. It takes investment, research and hard work, but is the price of customer retention and growth. In "Account Planning in Salesforce", you will learn how to gather the information you need to understand the Account as a marketplace and to segment that marketplace into discrete units so that you can choose where to spend your time. Recording the Current Opportunities in the Account, as well as business you already have won, you will be able to place your solutions on a structured map of the customer's business. Exploring how to uncover the customer's Business Drivers and how to navigate the political landscape in the account will help you to understand both the people who matter - the Key Players - and their associated Business Drivers. When all of the opportunities in the Account have been identified, you will evaluate each one against the twin axes of Value to Customer and Value to Us. That way you will uncover areas of Mutual Value - which is a thread that you will find woven into the fabric of the methodology. It is important. This is the White Space in the Account where you can help your customer to identify new potential areas of opportunity - and simultaneously discover new areas of opportunity for yourself. Finally, you will build the Execution Plan so that you get beyond planning and begin to manage and execute. And to keep things interesting, you will find many musical references throughout the book - this will be the only book on Account Planning that you will find that includes a song playlist!

"Applied Benchmarking for Competitiveness" (ABC) is a simple approach to help companies to diagnose objectively, efficiently and effectively their current situation and to take steps to improve performance. ABC combines the basics of benchmarking and World Class Business (WCB) techniques in a proven, effective form for small and medium-sized companies. By taking a core of benchmarking and WCB techniques, companies can quickly achieve significant performance improvements. This book explains what is benchmarking, what are the World Class Business tools and techniques and how can they be used by small and medium-sized businesses to improve their performance. ABC helps you to improve performance by dealing with the key elements of a successful business: Strategies; Sales & Marketing; Operations; Innovation; People; and Finance.

Competitive Intelligence is the process of researching, analysing and, most importantly, using intelligent data from any available information sources with the aim of out-performing competitors through a sustainable competitive advantage. The NuBook is a practical guide for small business owner/managers.ABOUT THE AUTHORCarol Tallon is an Irish executive and expert in the real estate sector. With a background in law and business, she has focused her career on supporting property buyers in their real estate projects.In 2006, she became Managing Director of Buyers Broker Ltd., considered Ireland's only franchise dedicated exclusively to representing property buyers. In this role, she plays a key part in developing services focused on buyers' interests, bringing transparency and expertise to what is often a complex market.Recognized for her commitment to improving understanding of the property market, Carol Tallon regularly contributes to the media and participates in initiatives aimed at enhancing industry practices in Ireland.

Diagnosed with dementia in 1997, my husband, Jim, lived at home during his illness and died there in January 2006. I wish this story were fiction, but it is not. "Dignifying Dementia" is both a love story and an attempt to reach out to others who are living through or who will live through a similar tragedy. It is written in the hope that others might benefit from what I learned as the caregiver of a dementia victim. Only then will Jim's cruel affliction serve some purpose, because it might help others feel less lonely, bewildered, angry or frustrated than I did, shorten the dreadful learning curve, or encourage others to ask more questions and make fewer assumptions. And because it might remind members of the health care industry - from physicians to orderlies, from agency administrators to certified nursing assistants - that dementia victims and their loved ones are human beings who deserve respect, kindness, empathy and patience, so often lost in our fast-paced society. The diagnostic process I describe was painful and disappointing; perhaps someone else's caregiving experience might be easier. Caring for Jim was exhausting; perhaps someone else's might be less draining. Watching someone lose his or her mind and body is not polite. It is rude and mean-spirited. Dementia brutalized Jim and stole the love of my life from me. It altered him, us and me. This is not a medical text; it is the story of our experience with dementia and the lessons I learned as I tried to be Jim's voice, to maintain his dignity and to care for him and for me.ABOUT THE AUTHORElizabeth P. Tierney, Ph.D. is a writer, trainer, consultant and lecturer in Communications and Management. She was a school administrator in the US and taught at University College Dublin, Ireland and at Cesuga in Spain. She has trained and coached students and business people, spoken at conferences and is the author of seven books